Floor Housekeeper

Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is a haven of calm in the heart of the city, moments away from some of London’s most iconic landmarks. Since opening in 2012, Bvlgari has set new benchmarks for luxury hospitality, combining elegant contemporary design with impeccable, personalised service.

We are looking for a Floor Housekeeper to join our Housekeeping team and help uphold the exceptional standards of cleanliness, comfort and presentation that define the Bvlgari experience.

Job description

Working closely with the Executive Housekeeper and Assistant Executive Housekeeper, you will play a key role in the daily supervision of guest rooms and assigned housekeeping areas. You will lead, support and guide Room Attendants and House Porters, ensuring they feel confident, well trained and motivated to deliver service excellence consistently.

You will work collaboratively with Front Office, Engineering and other operational teams to ensure guest requests are handled seamlessly, maintenance issues are addressed promptly, and individual guest preferences are respected. A strong eye for detail, pride in immaculate presentation, and a genuine interest in people development are essential to success in this role.

Key Responsibilities

• Supervising the cleanliness and presentation of guest rooms, corridors and housekeeping areas
• Monitoring service standards and ensuring they consistently meet Bvlgari brand expectations
• Supporting, training and motivating housekeeping colleagues through active daily leadership
• Liaising with Engineering to ensure timely maintenance and equipment reliability
• Controlling the use of linen, amenities, cleaning materials and equipment to minimise waste
• Supporting projects such as guestroom enhancements and special maintenance initiatives
• Ensuring full compliance with Health & Safety, COSHH and fire safety procedures

What We Are Looking For

To be successful in this role, you will have previous experience within a luxury hotel environment, ideally with some supervisory responsibility. You will communicate confidently in English, lead by example, and demonstrate strong organisational skills, flexibility and attention to detail.

You will take pride in delivering high standards, enjoy working as part of a team, and understand that outstanding guest experiences are created through engaged and supported colleagues.

Why Join Bvlgari Hotel London

At Bvlgari Hotel London, you will be part of an iconic luxury brand renowned for elegance, craftsmanship and heartfelt service. We offer a supportive and inclusive working environment where training, wellbeing and career development are truly valued.

You will work alongside passionate professionals who share your commitment to excellence, representing a brand that is synonymous with sophistication, discretion and genuine Italian hospitality.

Join us, and take pride in creating refined, memorable experiences — for our guests and for one another.