Food & Beverage
Private Events Operations Manager
Reporting to the Food & Beverage Operations Manager, you will be working with a professional team leading all conference, wedding, private banqueting and events for the hotel.
You will ensure the smooth and efficient running of the department and maintain at all times a professional approach in order to provide a high standard of service to customers. You will deliver an effective training and development program for the Private Events team to ensure that they meet their required standards and develop in their roles. The Private Events Manager offers an exceptional service delivery and use database of guest’s needs and to ensure that this information is used effectively in order to meet their particular expectation as well as to maintain up to date records on guest history and preferences.
You will have experience in hiring, training and evaluating back-of-the-house employees, conducting formal performance reviews with all staff to ascertain their performance, training needs and inspirations and to action those areas to retain and further develop these people. You will also be in charge of recruiting and managing the temporary staff for the banqueting team, manage the rotas, staff level and costing, and oversee the inventory (linen, tableware, equipment).
What we are looking for
The ideal candidate will have the ability to demonstrate proven success in a leadership role, delivery of impeccable service and strong commercial acumen is essential for this position. To be successful in your application you will have already been a Banqueting Manager or similar in a boutique 5 star deluxe hotel.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an impeccably presented individual who possesses excellent customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce however you will be required to have a good level of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.
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It has come to our attention that unfortunately various individuals and organisations are contacting people offering false employment opportunities within Bvlgari Hotel London.
This is a sophisticated type of fraud offering fictitious job opportunities to candidates.
This type of fraud is normally done through online services such as unofficial/false websites, or through unsolicited emails claiming to be from one of our hotels within the Bvlgari Hotel & Resorts properties.
These emails request recipients to provide personal information and ultimately payments to progress false applications.
These communications are fraudulent and do not originate from us. We recommend that you do not disclose your personal or financial details to anyone you do not know. We would advise you to contact your local police or legal authority and provide them with all information you have from the senders.