Spa Therapist

Job description

Reporting to the Spa Director, you will be responsible for delivering exceptional treatments to guests of the spa, including VIPs, key clients and members in line with ESPA and Hotel brand standards, while maintaining the excellent 5* star client care, cleaning standards and grooming standards.

You will assist the team in ensuring that all operational procedures, codes of conduct and standards are adhered to.

You will strive to exceed personal and team sales targets and objectives as set by the Spa Director and the Treatments Manager.

Step into a world of unparalleled luxury and elegance at The Bulgari Hotel London, where our Spa offers an oasis of tranquility amidst the vibrant energy of Knightsbridge. As a Spa Therapist, you will be a key player in delivering exceptional experiences to our discerning clientele, who seek the highest standards of relaxation and rejuvenation.

What we are looking for

The ideal candidate will have a proven track record of service excellence in a spa environment and be ESPA trained. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart.

To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.

We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.