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Food & Beverage

Cigar Shop Manager

Job description

Internationally renowned and multi-award winning cigar merchant Edward Sahakian’s cigar shop and Sampling Lounge at the Bvlgari Hotel London has established itself as a premier Knightsbridge destination for connoisseurs in search of truly exceptional vintage cigars. To contribute to the success of the cigar shop we are developing our Cigar Shop team with people who demonstrate excellence in their profession, authenticity in their service and integrity in the decisions they make.

Reporting to the Director of Food and Beverage, you will be responsible to run the Cigar Shop, ensuring the highest standard of service and providing excellent cigar service . You will create a genuine and memorable experience for all guests, maximizing sales targets. You will be responsible for managing stock control and reporting any maintenance issues in order to take care of the shop, sampling room and storage areas. You will be fully aware of the relevant licensing laws and hotel policies with reference to service of cigars and drinks in the outlet.

What we are looking for

The ideal candidate will bring a comprehensive cigar and spirits knowledge. You will have a passion for maintaining the highest standards in terms of cigars and service.

To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.

We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.

While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.

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Fraud warning

It has come to our attention that unfortunately various individuals and organisations are contacting people offering false employment opportunities within Bvlgari Hotel London.

This is a sophisticated type of fraud offering fictitious job opportunities to candidates.

This type of fraud is normally done through online services such as unofficial/false websites, or through unsolicited emails claiming to be from one of our hotels within the Bvlgari Hotel & Resorts properties.

These emails request recipients to provide personal information and ultimately payments to progress false applications.

These communications are fraudulent and do not originate from us. We recommend that you do not disclose your personal or financial details to anyone you do not know. We would advise you to contact your local police or legal authority and provide them with all information you have from the senders.