You will play a vital role in ensuring the smooth running of all meal periods, supporting daily operations, and maintaining a high level of service excellence. As a key member of the leadership team, you will supervise the shift, motivate and support the team, and ensure that every guest enjoys a seamless and memorable dining experience.Your responsibilities will include overseeing both restaurant and back‑of‑house areas to ensure they remain clean, safe, and well‑organised; assisting with ordering and administrative procedures; managing billing and cashiering to the required standards; and maintaining an active presence on the floor to enhance guest engagement. You will lead by example, using a hands‑on approach to guide and coach the team, deputising for managers where required—including opening or closing the restaurant.
You will help review and implement service standards, support revenue maximisation, and develop guest loyalty. A strong understanding of statutory health and safety regulations is essential, ensuring full compliance at all times.
We are seeking an impeccably presented hospitality professional with outstanding service standards, confidence, and excellent interpersonal skills. You will bring strong supervisory experience, a passion for food and beverage, and the ability to lead a team in a fast‑paced, guest‑focused environment.You should have excellent organisational and observational skills, strong communication abilities, and a genuine passion for delivering elevated guest experiences. A good command of English, immaculate timekeeping, and exceptional manners are essential.
Experience in Michelin‑starred restaurants, luxury hotels, or destination bars and lounges is highly desirable.
ABOUT US
Located in Knightsbridge on the edge of Hyde Park, Bvlgari Hotel London is a haven of contemporary elegance, refined service, and exceptional dining. Sette brings modern Italian cuisine to the heart of the hotel, offering a unique and memorable dining experience in a sophisticated setting.
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