Reporting to the Assistant Spa Director, you will be responsible for delivering exceptional treatments to guests of the spa, including VIPs, journalists, key clients and members in line with ESPA and Hotel brand standards, while maintaining the excellent 5* star client care, cleaning standards and grooming standards. You will assist the Senior Therapists team in ensuring that all operational procedures, codes of conduct and standards are adhered to. You will strive to exceed personal and team sales targets and objectives as set by the Assistant Spa Director.
What we are looking for
The ideal candidate will have a proven track record of service excellence in a spa environment and be ESPA trained. You are likely to have relevant NVQ or professional qualifications although your passion for the job will be what sets you apart.
To be successful in your application you will already have experience from within a luxury service environment along with an excellent understanding of the 5-star hospitality industry. You will be an immaculately presented individual who possesses informal yet impeccable customer service skills with your ability to engage with our guests being one of your greatest assets.
We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.
While we review every application, there may be times when we are not able to respond to each person individually. If you have not heard from us within two weeks, your application has been un-successful on this occasion. However, we encourage you to continue to review our website for future opportunities.
Apply for a role
Get notified for similar jobs
It has come to our attention that unfortunately various individuals and organisations are contacting people offering false employment opportunities within Bvlgari Hotel London.
This is a sophisticated type of fraud offering fictitious job opportunities to candidates.
This type of fraud is normally done through online services such as unofficial/false websites, or through unsolicited emails claiming to be from one of our hotels within the Bvlgari Hotel & Resorts properties.
These emails request recipients to provide personal information and ultimately payments to progress false applications.
These communications are fraudulent and do not originate from us. We recommend that you do not disclose your personal or financial details to anyone you do not know. We would advise you to contact your local police or legal authority and provide them with all information you have from the senders.